Security and Privacy Policy

PRIVACY
Sewing.com.au is committed to protecting your privacy. Our ability to provide our service requires that we collect some personal information, but we take care to protect the privacy and confidentiality of that information.

We will not sell, trade or rent personal information to others in any way.

SECURE SERVER
Sewing.com.au offers two highly secure methods for online payments: St George Bank Payment Gateway or Paypal. You can make your purchase in confidence and all details are encrypted.

Alternative payment methods are also available if you wish to fax your credit card details or simply send a cheque in the mail. These are listed on the payment page.

Should you have any queries or experience any difficulties in placing an order, please email us at [email protected]

DELIVERY AND AFTER SALES SERVICE
Delivery usually takes 2-5 working days for most customers.

All orders will be given the highest priority and be will shipped as soon as possible, but are subject to stock availability and delivery location. In the event that goods cannot be supplied within a reasonable time frame of 28 working days (not including weekends and public holidays), then the customer is entitled to receive a full refund.

Refunds are also possible in the unlikely event that goods are damaged or faulty.

Please note that sewing.com.au will endeavour to offer the best in after sales service and assist where possible.

ABOUT US
Sewing.com.au is owned and maintained by Showroom Web Services (established 1995) in conjunction with Diamond Sewing Services Pty Ltd (established 1974).

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